Urban Threads Boutique
Urban Threads is a Nairobi boutique for quality shoes, clothing and accessories at fair prices. Visit us on Moi Avenue or order online for same-day delivery in Nairobi.
- Moi Avenue, Nairobi CBD
- +254 712 345 678
- hello@urbanthreads.co.ke
- Mon – Sat: 8:30 AM – 8:00 PM
- Sun: 11:00 AM – 5:00 PM
Delivery & pickup
Free pickup in store. Ready for pickup within 2 hours during opening hours.
| Delivery area | Fee |
|---|---|
| Nairobi CBD | KSh 150 |
| Westlands | KSh 250 |
| Kilimani | KSh 250 |
| South B / South C | KSh 300 |
| Eastlands | KSh 300 |
| Thika Road | KSh 400 |
| Countrywide (courier) | KSh 500 |
Free delivery on orders over KSh 5,000.
Collection points
| Where | Fee |
|---|---|
| Our shop Moi Avenue, Nairobi CBD | Free |
| Westlands Agent Sarit Centre, Ground Floor, Shop 12 | KSh 100 |
| Thika Road Agent TRM Mall, Level 1 | KSh 100 |
Same day in Nairobi when you order before 3 PM. 1 – 3 days countrywide.
Pay with M-Pesa when you order, or pay with M-Pesa or cash when you receive your order.
Returns & exchanges
Free exchange within 7 days if the item is the wrong size, damaged or not as described. Keep the tags on and the receipt or order number.
Bring the item to the shop with your receipt or order number, or message us on WhatsApp first.
Where is my order?
Every order has its own page with each step and the time it happened. With an account you also get a message in your inbox at every step.